Lodge Policies

Shalom by the Lake is a family-friendly resort and offers a place of refuge, relaxation, and exploration.

Please read and review our policies carefully before booking a stay with us. 

1. Payment schedule

Please note that all prices are in CAD and are subject to 13% tax.

​A deposit of 10% of the booking amount is due at the time of booking.

​The remaining balance will be processed on the day of your arrival.

​We accept Visa or Mastercard. If you prefer to pay by E-transfer, or cheque, please contact us directly prior to booking. Renter must be 25 years or older.

2. Cancellation policy

​Cancellations made up to 4-months prior to the arrival date will receive 90% of the deposit back.

​Cancellations made less than 4-months prior to the arrival date will forfeit the deposit.

​3. Damages & Garbage

​Our expectation is that our guests leave our accommodations and space around the property in the way it was found. We expect our guests to clean up after themselves. This includes cleaning and putting away your dishes & using the recycling bins provided in your accommodations.

Any damage or excessive messes left behind will result in a $150.00 charge to your credit card.

​Thank you in advance for being respectful of our accommodations and surrounding property. 

4. Smoking and Alcohol

​All of our accommodations are non-smoking. If you smoke cigarettes or cigars and are in need of an ashtray outside of your cottage, please let us know. We are happy to provide one.

Open alcohol (ie. bottles/cans) is not permitted around any outdoor public area on the property (ie. beach, playground).

The use of marijuana is not permitted on-site as the smell travels throughout the resort. Please go offsite to smoke. Thank you in advance for keeping our grounds family-friendly.

Smoking of any kind indoors will result in a $300.00 charge to your credit card.

5. Check-in and Checkout Times

​Check-in is from 4:00pm to 9:00pm. If you plan to arrive after 9:00 pm, please let us know.

​Check-out by 11:00 am.

​We want our check-in and check-out times to be flexible for retreat groups. Please connect with us if you would like to request an alternative check-in or check-out time.

6. Minimum Stays

Minimum 2-night stay. Some exceptions may apply.

7. Pets

Sorry, no pets are allowed. Service dogs, identifiable with a vest will be the only exception.

8. Quiet Time

We are a family-friendly resort. Please respect our quiet time hours in effect from 11:00 pm-8:00 am.

9. Fireworks are not permitted anywhere on our property

Have questions? We are here to help and want to hear from you! If you have any questions about our property, cottages or rental rates, do not hesitate to contact us here.